1Acceptance of Terms

By visiting our website or purchasing a warranty, you confirm that you accept these Terms and Conditions and agree to comply with them. We reserve the right to update these terms at any time without prior notice. Your continued use of the site or services after changes indicates your acceptance of the updated terms.

2Eligibility

Our services are available only to individuals who meet the eligibility requirements outlined in our warranty contracts. By using the website or purchasing a warranty, you represent that you are legally able to enter into a binding agreement, typically 18 years of age or older, and that your property is located within areas where we provide service.

3Products & Services

Safe Haven Home USA provides coverage for specified home systems and appliances, as outlined in the individual warranty contracts. Coverage, limits, and exclusions vary by plan. All product descriptions on the website are for informational purposes only and do not constitute a binding contract until your warranty agreement is finalized in writing.

4Payment Terms

• All payments must be made according to the schedule in your warranty agreement.
• Accepted payment methods include PayPal, CC.
• Late or missed payments may result in suspension or cancellation of coverage.

5Refunds & Money-Back Guarantee

New plans are covered by our 30-Day 100% Money-Back Guarantee described at the top of this page. If you cancel within 30 days of your purchase date, you will receive a full refund of the amount you paid.

After the first 30 days, refunds are subject to the terms outlined in your warranty agreement and applicable state law.

6Service Requests & Claims

• Warranty claims must be submitted according to the instructions in your agreement.
• Response times may vary depending on service provider availability.
• Approval and scheduling of service requests are subject to the terms of your warranty plan.
• Safe Haven Home USA is not responsible for service delays caused by third-party contractors.

7User Responsibilities

• Provide accurate and complete information during registration and when submitting claims.
• Keep account credentials secure.
• Use the website only for lawful purposes and in accordance with these terms.
• You agree not to interfere with the website's functionality or security.

8Disclaimers

• Coverage is limited to the terms of the warranty contract; the website is for informational purposes only.
• We make no guarantees regarding the availability, reliability, or accuracy of the website content.
• Safe Haven Home USA is not liable for damages or losses resulting from your use of the website.

9Limitation of Liability

To the maximum extent permitted by law, Safe Haven Home USA and its affiliates are not liable for indirect, incidental, consequential, or punitive damages arising from the use of our website or services. Our total liability is limited to the amount paid by you for the warranty plan.

10Intellectual Property

All content on this website, including text, graphics, logos, and images, is owned by Safe Haven Home USA or its licensors. You may not copy, reproduce, or use our content for commercial purposes without written permission.

11Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12Termination

We reserve the right to terminate or suspend your account or services for:

• Nonpayment or fraud
• Violation of these Terms
• Misuse of the website or services

Termination does not relieve you of any outstanding payment obligations.

13Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California. Any disputes will be resolved in the courts of Orange County, California, or through binding arbitration if specified in your warranty agreement.

14Miscellaneous

• Severability: If any part of these Terms is found invalid, the remaining provisions remain in effect.
• Entire Agreement: These Terms, together with your warranty contract, constitute the entire agreement between you and Safe Haven Home USA regarding our services.